Getting started for suppliers

This is a quick tour of the supplier portal. After reading it you'll know where to find your tenders, how to respond to an invitation, and how to submit bids.

Sign in for the first time

When an airline invites your company, the first user receives an email with a sign-up link. That link opens the Account Setup page where you create your password and confirm your details, then click Create Account. To add teammates afterwards see User management.

Tenders page

Click Tenders in the side menu (or open /supplier/tenders) to see every tender your company has been invited to. Tabs across the top split them into All, Active, and Past.

Tender top nav

Open a tender and a horizontal nav appears at the top:

• Invitation — accept or decline; review scope, locations, deadlines, and airline documents.
• Share Access — choose which of your teammates can work on this tender.
• Submit Bids — the bid entry flow. Pick Web Bid Submission to enter offers per location, or Bulk Upload to submit many bids at once via Excel.
• Bid Submission — review every bid you've saved and submit them to the airline.
• Tender Results — outcomes once the airline has awarded.

The web bid flow

From the Submit Bids page, Start Web Bid walks you through three steps:

1. Supply Conditions — payment terms, invoice cycle, bank guarantees, and tender-level supply notes. Tick Save as default to reuse them for future tenders.
2. Locations — every airport in the tender, with a Place Bid button on each row.
3. Submission — confirm and send to the airline.

Bulk upload

For tenders covering many locations, Start Bulk Upload opens the Excel path: download the Excel Bid Template, fill it in offline, then upload. See Place a tender bid for the full walkthrough.

Submit before the deadline

Bids are saved as drafts until you click Submit Bids on the Bid Submission page. Drafts the airline can't see won't be considered, so always submit before the round ends.